Refund Policy

Important Notice Regarding Refunds for Purchases via MF Healthy Living

Dear Valued Customer,

We appreciate your recent engagement with MF Healthy Living and thank you for choosing our products/services. To maintain transparency and ensure optimal customer experience, we wish to clarify an important aspect of the refund process.

First and foremost, please be advised that while your transaction was facilitated through the MF Healthy Living platform, the responsibility for fulfilling, managing, and – if applicable – refunding your order lies solely with the seller or merchant of record.

Furthermore, MF Healthy Living operates as a marketplace and distribution platform, providing a secure environment for your purchase. However, it does not serve as the vendor or provider of the goods or services you have received.

If you are unsatisfied with your purchase or require a refund, we kindly request that you contact the seller or merchant directly. By doing so, the seller or merchant can promptly review your case, assess eligibility in accordance with their return/refund policy, and issue the appropriate resolution.

Moreover, initiating contact with the seller allows for a more efficient and accurate refund process, since we are best positioned to address concerns related to product condition, service delivery, or any other order-specific matters.

Should you require assistance, MF Healthy Living may act as an intermediary to facilitate communication, but they are not authorized to process refunds.

In conclusion, we are committed to your satisfaction and appreciate your understanding of the refund structure. If you have any questions or require support, please do not hesitate to reach out using the contact details.